United: This Doesn’t Fly

By now, most of us have seen the viral video of a United passenger being forcefully removed off a flight from Chicago’s O’hare airport. The video went viral on social media and sparked conversation due to the police’s  overuse of violence and United’s subpar response to the ensuing outcome. The actions taken by United and the police on that day were completely unwarranted and they deserve the repercussions of their actions.  

The passenger that was dragged, bloodied, and beaten from the flight was 69 year old Dr. David Dao, who was on his way to see a patient. He was told that he needed to leave the flight after being picked at random to make room for United employees. When Dr. Dao refused to leave the flight air marshals and airport police came to escort him off the plane. After the doctor continued to refuse to leave, an altercation began which ended in police forcefully removing him from his seat and dragging him down the aisle by his arms

After the video gained media attention, United’s CEO commented, “I apologize for having to re-accommodate those customers.” there was no mention of the policies overuse of power or how they were sorry for the hardships Dr. Dao and his family went through because of this. After the video went viral, a hashtag went around social media entitled #BoycottUnited. Because of this hashtag, thousands pledged never to fly United again, causing their stock to plunge costing the company two hundred and million dollars and creating a nightmare for their current and future reputation.

The actions that were taken by police were unwarranted and unnecessary. No matter what the situations was there is no circumstance in which a paying customer should be treated the way that he was. From the video you can see that the police got unnecessarily violent very quick. Even if Dr. Dao was getting loud,  if the flight was getting delayed because of the altercation, or if the United employees absolutely needed his seat, in the end, no matter the circumstance no person should be treated the way that he was.

Many people defend the actions of both United and the police by saying that the doctor should have taken the eight hundred dollars United was offering and left like the other three passengers who were also picked to leave the flight. However, just like his title suggests, Dr. Dao is a doctor who was on his way to see one of his patients, because of this he was not able to take a later flight the next day.  

The actions taken by United employees and airport police on that day was completely unwarranted and they both deserve repercussions of their actions. Because the police got violent, and because United sent out one of their cookie cutter half-you know what responses these types of actions cannot be tolerated. To United, the only thing that I have to say to you is that I hope you have good lawyers…  you’re going to need it.”